|
Surveyors using the Unique Computer Systems TouchPoint Mobile Survey can undertake opinion surveying, construction surveying, surveying for construction, customer and market surveys out in 'the field' using a variety of modern handheld devices or mobile phones. The captured survey data is then transferred to the enterprise, via the Internet, over GPRS or Wi-Fi, or via a serial or USB connection for later analysis by database or application software.
Unique Computer Systems provides a complete three-tier application system for several verticals including customer service, property management, data collection etc. Essentially our solutions are designed to help any company with employees in the field who need to be connected to enterprise systems. The TouchPoint Mobile Survey System is a complete three-tier system with a) a server hosted administrative interface to create and manage survey questionnaire, b) a flexible database for maintaining all survey records, a data synchronization module for uploading survey data to the server and downloading updated questionnaires to the handheld devices and c) a simple interactive handheld based user interface to capture customer responses. Administrators can easily create and manage different survey questionnaires and deploy them to the handheld using Over-theAir (OTA) provisioning. Survey personnel can capture customer responses along with specific statistical customer information and transfer it to the enterprise system using GPRS or Wi-Fi based synchronization. A comprehensive data view and reporting system allows for analyzing data collected in the field and offers facilities to export data for further statistical analysis. |
"Always-on" access to critical enterprise data Dynamic Survey Questionnaire updates Comprehensive range of question types to suit every need On-the-spot data update via GPRS Easy-to-use interactive user interface Secure login access to manage surveys and for data collection Automatic Update and instant reporting for management Complete reporting system and data export facilities Comprehensive administrative system for survey and response management
| Eliminate paperwork Measured increase in productivity and efficiency Reduction of errors due to data entry inaccuracies and task duplication Reduced administrative costs and procedures Higher customer satisfaction rating Provides the field force with a competitive edge
|
 |