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  A well-trained, highly motivated & efficiently connected field force is critical to the growth and success of a company. To stay ahead of the competition, traditional paper and telephone-based systems need to be replaced with wireless solutions that enable access to key information directly from the field.
Unique Computer Systems provides field force automation tools for several verticals including property management, equipment management & maintenance services. Essentially our solutions are designed to help any company with employees in the field who need to be connected to enterprise systems. The Handheld Trouble Ticket System allows field technicians to download their latest list of tasks. The system ties into your existing CRM or database and provides up-to-date information on their tasks. Field technicians can gather data, view trouble ticket status, select job materials and personnel to be deployed to complete the task, and enter data about the work completed while still at the problem location. This makes the field service force better informed and more agile and in turn, more responsive and efficient. |
"Always-on" access to critical enterprise data Dynamic Job Dispatch Time and Activity recording On-the-spot task status update via GPRS Readily available information on equipment, material and personnel Automatic Update and instant reporting for management Task life-cycle tracking Comprehensive administrative system for task and technician management
| Eliminate paperwork Measured increase in productivity & efficiency Reduction of errors due to data entry inaccuracies and task duplication Reduced administrative costs and procedures Higher customer satisfaction rating Provides the field force with a competitive edge
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Products & Solutions 
