Unique Computer Systems provides services for software and hardware infrastructure planning, service alignment, and value enhancement by bringing together disparate systems and processes during the design, development and launch phase.
We also provide maintenance contract and on-going support to make sure our customers applications operate efficiently and are always available for their end users.
UCS offers service level agreements and maintenance contract for all of its products and custom developed solutions.
We follow a defined process to log all support requests and follow each one through its lifecycle from intiation to closure in a timely fashion.
Our support services include support for our product implementations, SQL Server management, .NET and JAVA application management.
We provide both on-site and off-site technical support through flexible support plans tailored to each customers needs.