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Testimonials
Client Testimonials
  • Our experience with Unique Computers on Hala Visa System is a success. Level shown of commitment and response was very good.
    -Maryam Seraidy
    Air Arabia - ISA
  • Unique Computer Systems delivered a complete and effective solution to make key information available to the field sales personnel when and where they need it the most thus empowering them to make faster and more informed decisions in the field.
    -Raffi Inayatulla
    IT Manager
    Al Khayyat Investments
  • Siteworx was chosen due to its ability to be customized to our needs and to be deployed in the field for data gathering from our remote sites.
    -Joseph Sanassian
    Area Manager
    Al Ryum
  • With a real-time SMS notification system developed by UNIQUE COMPUTER SYSTEMS, we are now able to offer more value and better service to our clients
    -Imran Khan
    IT Manager
    Dr. Nicolas & ASP Centre
  • Unique Computer Systems delivered a complete and effective solution to make key information available to the field sales personnel when and where they need it the most thus empowering them to make faster and more informed decisions in the field.
    -Mrs. Eman Bader
    General Manager
    Ebn Sina Pharmacy

  • SiteWorx increases the field visibility of our staff and their activities. It also gives us an auditable method to assess the quality of service being offered to our customers and maintaining our high standards

    -Bashar Jaber, General Director
    Master Security UAE
  • TechExcel's ServiceWise was selected through a rigorous evaluation process and was chosen due to its ability to support our local and remote users and deploy multiple support projects, each with it’s own workflows and process management. Each team member can address tasks assigned to them in a timely and informed manner and management can easily gauge the support team's performance and workload
    -Harris Quddos
    IT Applications Head
    National Drilling Company
  • Planet Pharmacy realized the necessity to have interactive communication between its sales team and their customers in the field, and SalesWorx is an intelligent application that has allowed us to address this business need using the right technology at the right cost.
    -Hussein Ghanimah,
    Group IT Manager,
    Planet Pharmacy

  • I have been working with UCS for over 2 years now and have not had any problems, support is always very helpful. I would definitely recommend their services to anyone.

    -Vassiliy Anatoli
    Managing Director
    Platinumlist
  • UCS’s creation of the Dove and Clear iPad applications and facebook applications for Ponds really added value in attracting the required audience when these two brands were launched. UCS provided full attention to the requirements of the client both by listening carefully and by providing professional input in order to enhance the requirements. We would recommend UCS’s services.
    -Rizwan Mushtaq Khan
    Sr Procurement Professional
    Unilever Gulf Fze
 
Technical Support Services
Developing web applications or mobile applications is only the beginning. Maintaining and supporting them to derive the return on investment and optimal usage by customers is highly important during the lifetime of the applications.
Technical Support Services

Unique Computer Systems provides services for software and hardware infrastructure planning, service alignment, and value enhancement by bringing together disparate systems and processes during the design, development and launch phase.

We also provide maintenance contract and on-going support to make sure our customers applications operate efficiently and are always available for their end users.

UCS offers service level agreements and maintenance contract for all of its products and custom developed solutions.

We follow a defined process to log all support requests and follow each one through its lifecycle from intiation to closure in a timely fashion.

Our support services include support for our product implementations, SQL Server management, .NET and JAVA application management.

We provide both on-site and off-site technical support through flexible support plans tailored to each customers needs.