Digisal - Privacy Policy

Your privacy is important to us at Unique Computer Systems. This Privacy Policy outlines how we collect, use, and protect your personal information when you use the Digisal app.

Data We Collect

The Digisal app collects the following user data:

  • Approximate Location
  • Precise Location
  • Crash Logs
  • Diagnostics
  • Other App Performance Data
  • Device or Other IDs

These data are transmitted off the user's device, either to us (the developer) or a third party. The collected data is processed ephemerally and cannot be turned off by users, as it is required for app functionality and analytics.

Location Data

We collect your device's location data (including in the background) to track your movement as part of our business operations. This includes data collected when the app is in the foreground (active) or background (inactive).

This data is essential for:

  • Route optimization
  • Delivery tracking
  • Driver tracking in back-office reports

As Digisal is a business application primarily used by delivery drivers, location tracking ensures operational efficiency and timely deliveries.

How We Use Your Data

  • App Functionality: The data is used to ensure core app features function correctly, including real-time location tracking, route optimization, and delivery tracking.
  • Analytics: We collect diagnostic and crash data to improve app stability and performance.
  • Compliance with Legal Obligations: We may use collected data to comply with legal requirements or respond to lawful requests from authorities.

Data Handling and Security

  • Data Encryption: User data collected by the Digisal app is not encrypted in transit.
  • Access Controls: Access to collected data is limited to authorized personnel only.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Background Location Usage

The Digisal app collects location data in the background, even when the app is not actively being used. This is necessary to:

  • Accurately track delivery routes and driver movements.
  • Generate comprehensive back-office reports for delivery performance.
  • Ensure seamless tracking when drivers switch to other applications or when the app is running in the background.

Data Sharing

We may share user data with third-party service providers who assist in providing services such as route optimization, delivery tracking, and driver performance reporting. These third-party providers are bound by strict confidentiality obligations and are only permitted to use collected data for the purposes of providing services to us.

User Rights

You have the right to:

  • Access: Request access to your personal data.
  • Correction: Request correction of any inaccurate or incomplete personal data.
  • Erasure: Request erasure of your personal data.
  • Objection: Object to the processing of your personal data.
  • Data Portability: Request data portability of your personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@ucssolutions.com.

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