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UCS Solutions Official Blog

We are extremely excited to finally announce the first major product update for SalesWorx. After speaking to our customers and listening to their feedback SalesWorx has had a massive UI and UX design update to not only provide better customer experience but to also create a more responsive, faster and intuitive experience for your field […]

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Do you understand which of your promotions are working well and which ones are falling short of customers’ expectations? Are you able to drive the footfall and traffic to your stores and able to engage your customers with the offers that excite them? For retail-focused businesses, understanding their customer’s interests and needs has become more […]

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You may have not realised it yet but you have been taking advantage of the benefits of machine learning for the past few years! A lot of us find would find it hard to go a full day without using an app or website that does not use machine learning for one of its activities! […]

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Processing of standard business documents such as purchase orders, invoices, delivery notes and RMAs (Return Merchandise Authorization) is one of the most time-consuming and financially critical activities for companies. As a business grows, the volume of these documents also grows and makes the job of the finance and operations teams more difficult and increases the […]

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Great customer service is one of the biggest assets a brand can have today. Messaging apps and channels are the easiest way to support this. Using WhatsApp for Business, organisations can extend their customer-centric conversations one a messaging app loved and trusted by customers across the world. It is not just WhatsApp that is disrupting […]

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The evolution of mobile technology has literally made information available at our fingertips and has hence, eliminated the need for human assistance. With consumer expectations rising, a lot of banks are leveraging the power of AI and chatbots to reduce costs, improve efficiency and become tech-savvy. A recent study by Juniper revealed that chatbots in […]

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Let’s talk about push notifications. They have always been a debated issue in the UX community. We can all agree we have a love/hate relation with them. We love when our phones buzz to let us know that our Zomato order is on its way but hate when we’re woken up in the middle of […]

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Why automation? We live in an era where the need for automation is at an all-time high. It not only decreases the need for manpower but it also increases the efficiency and productivity levels. Automation plays a huge role in field sales as it automates the business tasks of sales, like order processing, information sharing, […]

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Reson8 is a state-of-art digital engagement platform to get the most efficient results from your marketing activities. Reson8 is an omni-channel communication platform that integrates SMS, chatbots, E-mail to SMS, push notifications and proximity based Wi-Fi channels to create seamless customer journeys. Our well documented and comprehensive API helps you quickly build and launch your […]

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SMS marketing is a very effective platform for communication with mobile users if used effectively by following the best practices. There are plenty of reasons for your business to consider implementing SMS marketing as a part of your overall digital communications strategy. There are some rules which are essential to execute a successful SMS marketing […]

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