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The evolution of mobile technology has literally made information available at our fingertips and has hence, eliminated the need for human assistance. With consumer expectations rising, a lot of banks are leveraging the power of AI and chatbots to reduce costs, improve efficiency and become tech-savvy. A recent study by Juniper revealed that chatbots in […]

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Let’s talk about push notifications. They have always been a debated issue in the UX community. We can all agree we have a love/hate relation with them. We love when our phones buzz to let us know that our Zomato order is on its way but hate when we’re woken up in the middle of […]

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