UCS Solutions Official Blog

Tag Archives: chatbots

Great customer service is one of the biggest assets a brand can have today. Messaging apps and channels are the easiest way to support this. Using WhatsApp for Business, organisations can extend their customer-centric conversations one a messaging app loved and trusted by customers across the world. It is not just WhatsApp that is disrupting […]

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The evolution of mobile technology has literally made information available at our fingertips and has hence, eliminated the need for human assistance. With consumer expectations rising, a lot of banks are leveraging the power of AI and chatbots to reduce costs, improve efficiency and become tech-savvy. A recent study by Juniper revealed that chatbots in […]

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Faster service brings in faster results. eCommerce is changing lives worldwide by making shopping easier than ever before. Customer satisfaction has always been the highest priority for a business. But with growing number of customers and their requirement for increased responsiveness from your team, the demand on a call center team or support staff is […]

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